Return & Exchange

EXCHANGES
We offer exchanges only if the product delivered is faulty or not according to the details provided.

• Complaints must be submitted within 48 hours of receiving the order. After that we won't be able to entertain them.
• Product color may slightly vary due to photographic lighting sources or your monitor setting.
• There is no Refund policy for Festive Collections.

For Festive Collections
Laces may differ from those shown in the images due to availability.

Please contact customer care by emailing premiumelora@gmail.com or WhatsApp us at ‪+923339980780‬. Please provide your order number.

Once received, the customer care team will get back to you.